Visit Non Trade Site
1300 000 808

Benefits of Reward Points for Registered Customers

The JH Rewards Program allows customers to earn points every time you shop. You can earn a minimum of 1 point for every dollar you spend, plus take advantage of promotions to earn 2, 3 or more times the normal earn rate to supercharge your points balance. Redeem these points to claim discounts at the checkout on future purchases.

If you have an account and can purchase products, you're automatically registered for JH Rewards! Check your balance through the Rewards Points page in the 'My Account' section.

Earning Reward Points

Rewards can currently be earned for the following actions:

  • Making purchases — every time you make a purchase you earn points based on the price of products purchased.
  • Registering on the site.
  • Review Submission — Earn points for submitting product reviews.

Points cannot be earned if a product is purchased using store credit.

Reward Points Exchange Rates

When exchanging points for discounts at the checkout, the value of the points is determined by the points to currency exchange rate as can be see from the Rewards Points page in the 'My Account' section.

Redeeming Reward Points

  • Everyday Purchase Discounts - you can use points you've earned every time you checkout and start seeing the benefits immediately! Just lookout for the 'Use reward points' button on the Payment Page. Note that a minimum and maximum applies to points that can be redeemed on each order. Refer to your 'My Account' Page for you points balance and more information.
  • Payment Information

    Reward Points Minimums and Maximums

    Reward points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your reward points until you accrue a minimum number of points, at which point they will become available for redemption.

    Reward points may also be capped at the maximum value of points which can be accrued. If this option is selected you will need to redeem your accrued points before you are able to earn more points.

    Managing My Reward Points

    You have the ability to view and manage your points through your Customer Account. From your account you will be able to view your total points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum points limit and a cumulative history of points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding points, including expiration notifications.

    My Account

    Reward Points Expiration

    Reward points can be set to expire. Points will expire in the order form which they were first earned.

    Note: You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose points, as well as point expiration notifications. This option is found in the Reward Points section of the My Account area.